A fix has been implemented and we are monitoring the results.
Posted Nov 29, 2023 - 12:19 PST
Update
We are continuing to investigate this issue.
Posted Oct 13, 2023 - 10:14 PDT
Update
We are continuing to investigate this issue.
Posted Oct 12, 2023 - 14:47 PDT
Investigating
Reports from some Canadian users about Dialpad calls, some seem to have a 5-6 second delay and sometimes longer. Some calls don’t connect at all either. Their call recipients can’t hear them and they try to switch their headsets to the laptop audio but it still doesn’t work. Currently investigating.