We are continuing to monitor for any further issues.
Posted Mar 07, 2024 - 17:24 PST
Monitoring
Title: Users' SharePoint Online content search results may be missing or may disappear when pages load
User impact: Users' SharePoint Online content search results may be missing or may disappear when pages load.
More info: This issue specifically impacts items which were newly created or updated recently. Additionally, affected users' recent News items in the News web part may be missing or disappear when pages load.
Current status: We're continuing to investigate methods to expedite the indexing process while re-indexing continues to progress. Some affected users should continue to see impact remediated.
Scope of impact: This issue may impact the availability of some items when users perform content searches or use the News web part in SharePoint Online.
Start time: Wednesday, January 24, 2024 at 11:21 AM CST
Root cause: A search index discrepancy is causing access control properties to propagate incorrectly within SharePoint Online, resulting in impact.
Next update by: Tuesday, February 20, 2024 at 3:00 PM CST
Posted Feb 15, 2024 - 13:19 PST
Update
itle: Users' SharePoint Online content search results may be missing or may disappear when pages load
User impact: Users' SharePoint Online content search results may be missing or may disappear when pages load.
More info: This issue specifically impacts items which were newly created or updated recently. Additionally, affected users' recent News items in the News web part may be missing or disappear when pages load.
Current status: We're continuing to investigate methods to expedite the indexing process while re-indexing continues to progress. Some affected users should continue to see impact remediated.
Scope of impact: This issue may impact the availability of some items when users perform content searches or use the News web part in SharePoint Online.
Start time: Wednesday, January 24, 2024 at 11:21 AM CST
Root cause: A search index discrepancy is causing access control properties to propagate incorrectly within SharePoint Online, resulting in impact.
Next update by: Tuesday, February 20, 2024 at 3:00 PM CST
Posted Feb 15, 2024 - 11:44 PST
Update
We are continuing to work on a fix for this issue.
Posted Feb 15, 2024 - 09:53 PST
Identified
Microsoft has issued a service health alert for SharePoint Online.
Title: Users' SharePoint Online content search results may be missing or may disappear when pages load
User impact: Users' SharePoint Online content search results may be missing or may disappear when pages load.
More info: This issue specifically impacts items which were newly created or updated recently. Additionally, affected users' recent News items in the News web part may be missing or disappear when pages load.
Current status: We're continuing to monitor the re-indexing of impacted objects, and users should continue to see relief as it progresses. In parallel, we're investigating methods to expedite the indexing process to remediate this impact more rapidly.
Scope of impact: This issue may impact the availability of some items when users perform content searches or use the News web part in SharePoint Online.
Start time: Wednesday, January 24, 2024 at 11:21 AM CST
Root cause: A search index discrepancy is causing access control properties to propagate incorrectly within SharePoint Online, resulting in impact.
Next update by: Thursday, February 15, 2024 at 1:30 PM CST
Posted Feb 15, 2024 - 09:52 PST
Investigating
The Search function in SharePoint online is not currently working
Posted Feb 15, 2024 - 09:02 PST
This incident affected: Office 365 (Teams, Sharepoint).